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World-Class Retina Care. Community-Based Caring.

For Referring Physicians

Coronavirus Disease 19 (COVID-19) Referring Physician Update #1 — 3/21/2020

With COVID-19, we’re all living in a new, rapidly changing world. Because we value our relationship with you and the privilege of caring for your patients, we wanted to reach out and share how Texas Retina Associates remains committed to preserving our patients’ eye health and vision while keeping them as safe and healthy as possible during this pandemic.

Our entire care team is following guidance and recommendations provided by the Texas Department of State Health Services, the Texas Medical Association, and the Centers for Disease Control (CDC). First and foremost, all of our offices currently remain open to serve you and your patients. However, in addition to the general recommendations everyone has been asked to follow, we are taking some additional steps specific to our practice:

1. At this time, we will continue to care for patients with vision-threatening retinal conditions. If you have a patient you believe requires an emergency, same-day referral, please call 1-800-695-6941 and ask to speak with one of our physicians.
2. Health permitting, we recommend that patients who require ongoing treatments to maintain their vision keep their appointment to avoid vision loss.
3. Patients with new vision changes can call to make a new patient appointment.
4. Staff in our offices are available to assist patients if they have questions about routine appointments or rescheduling.
5. Our physicians are continuing with surgeries that cannot be delayed due to threat of vision loss. This decision will be made on a case-by-case basis.
6. We are limiting exam areas to patients only unless the patient requires physician or language assistance, and are asking all other guests to wait in their vehicles.
7. We are doing our best to get patients into an exam room or private waiting area as soon as possible upon arrival to help meet the CDC’s recommendations for social distancing.
8. We are ensuring that our care team members are vigilant about their own health, including staying home the proper amount of time if they are ill or have been exposed to someone who is.

We are also providing all of our staff and patients with the following resources for additional information about COVID-19:

www.CDC.gov/COVID19
https://www.dshs.texas.gov/coronavirus/
• Texas Health and Human Services encourages all Texans in need of COVID-19 information and referrals to community resources to call the 2-1-1 Texas hotline 24 hours a day, 7 days a week. Texans, no matter where they live, can dial 2-1-1 or 877-541-7905 and select option 6 to get information and referrals to COVID-19 social services, including testing, community clinics, unemployment benefits and more. Texans can also dial 2-1-1 to find information about local community resources such as financial assistance for utilities or rent and food pantries, housing assistance, crisis counseling, utility payment assistance, and senior services.
• Texas Health Resources Hotline: 682-236-2101
• Medical City Hotline: 833-582-1974
• Lubbock UMC COVID-19 Screening Hotline: 806-761-0111
• Waco-McLennan County Public Health District COVID-19 Hotline: 254-750-1890

At Texas Retina Associates, we welcome the opportunity to serve you and your patients, and are committed to providing advanced, attentive, professional and convenient care.

We accept new patients every day, and urgent or emergency referrals are seen the same day. With 14 locations, we strive to see patients as soon as possible at the office location that is most convenient to them.

To refer a patient, please call us at 800-695-6941.

Resources

To assist you and your patients, we have created downloadable PDFs for each of our office locations as well as for the retinal diseases we treat.

Our Commitment

We believe in working in close partnership with each of our referring physicians to ensure patients receive comprehensive, coordinated care. We pledge to maintain open communication with you about each of your patients and to provide regular updates on their care and condition.

Current Clinical Trials

Our physicians are currently participating in a number of national clinical trials, offering your patients access to promising new treatments for a variety of retina conditions, including age-related macular degeneration, diabetic macular edema, diabetic retinopathy, retinal vein occlusion and uveitis.

How to
Refer a Patient

To refer a patient, please call us at 800-695-6941.

Contact Our
Referral Coordinator

If you ever have any questions, comments or feedback on how we could better serve you and your patients, please contact our dedicated Referral Coordinator directly at 682-433-5451 or send us a message.

Upcoming Education Events

More Events Coming Soon!

Insurances Accepted

We are participating providers for many insurance plans, including Medicare. Prior to your appointment, please check with your insurance provider or contact us at 800-872-2020, option 4, or contact us to verify your specific coverage and benefits.